Non-resident sellers: Canada Customs record-keeping made simple

There’s a new compliance requirement most non-resident sellers who are selling/importing goods into Canada are finding out about it the hard way.

If you’re a non-resident / non-North American company selling into Canada, you are required to maintain and produce Canada Customs (CBSA) records upon request and maintained by a 3rd party with servers based in Canada.

Invoices.
Import documents.
Proof of valuation, origin, and classification.
Retention for six years.

If CBSA audits you and you don’t have them?
That’s when penalties, delays, and headaches start.

Most sellers:

• Don’t know what documents must be kept

• Don’t know how long they must be retained

• Don’t have a central, audit-ready system

• Assume Amazon or their freight forwarder is handling it (they aren’t)

Our new service (the fix)

We’ve just launched a CBSA Record-Keeping Service specifically for non-resident sellers operating in Canada.

We:

• Collect and organize required CBSA import records

• Maintain them in a compliant, retrievable format

• Ensure proper retention under Canadian rules

• Act as a point of contact if CBSA ever asks druing an audit.

In short:
You sell. We help keep you compliant.

Who this is for

This service is designed for:

• Non-Canadian / non-US companies selling into Canada

• Amazon FBA, 3PL, or DTC sellers importing inventory

• Businesses that want low-effort, low-risk compliance

Why this matters now

CBSA audits don’t come with warnings.
They come with deadlines.

When they do, having your records ready isn’t optional — it’s protection.

And if your not selling on Amazon.ca and want help with GST/HST set up and compliance we can help.

👉 If you want to learn more or see if this applies to your business, reply to this email or click here to contact us.